Technical Account Manager

Nebius Group

Technical Account Manager facilitating successful transitions from proof-of-concept to production for AI workloads. Collaborating with customer engineering teams and ensuring deployments are stable and efficient.

Posted 4/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $225,000 - $300,000 per yearWebsite

Tech Stack

Tools & technologies

CloudDistributed Systems

About the role

Key responsibilities & impact

Lead the transition from PoC to production
Ensure customer workloads are deployed, stable, and scalable
Drive time-to-production and time-to-value
Understand customer architectures and use cases
Monitor and improve performance (latency, throughput), cost efficiency, and reliability
Identify and resolve bottlenecks proactively
Work directly with customer engineering teams
Provide guidance on best practices and optimisation
Translate technical challenges into actionable solutions
Act as a primary technical contact for production issues
Coordinate with internal teams to resolve incidents
Communicate clearly during high-pressure situations
Identify opportunities to optimise and expand usage
Provide structured feedback to Product and Infrastructure teams
Help shape better solutions based on real customer needs

Requirements

What you’ll need

Solid understanding of cloud or infrastructure systems
Solid understanding of distributed systems or high-load applications
AI/ML workloads (LLMs, inference, etc.) is a strong plus
Ability to troubleshoot and reason about system performance
Experience working directly with technical customers (e.g. engineers, ML teams)
Ability to communicate complex topics clearly and effectively
Strong sense of ownership – drive outcomes, not just tasks
Ability to manage multiple customers and priorities
Structured, proactive, and solution-oriented mindset

Benefits

Comp & perks

Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan: Up to 4% company match with immediate vesting.
Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement: Up to $85/month for mobile and internet.
Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cloud systemsinfrastructure systemsdistributed systemshigh-load applicationsAI workloadsML workloadsperformance troubleshootingsystem performanceoptimisationscalability

Soft Skills

communicationownershipproactive mindsetsolution-oriented mindsetability to manage prioritiesability to work under pressurecustomer engagementfeedback provisiontechnical guidancecollaboration