
Enterprise Applications Engineer
Nebius Group
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Administer, configure, and maintain collaboration and productivity SaaS platforms, including Atlassian Cloud (Jira, Jira Service Management, Confluence, Assets, Statuspage), Slack, Zoom, and adjacent tools as needed.
- Own platform reliability and operational health: monitoring, incident response, problem management, and continuous improvement (runbooks, SLAs/SLOs where applicable).
- Design and manage Jira/JSM configurations (workflows, automation rules, custom fields, request types, SLAs, portals, permission schemes) aligned to organizational standards.
- Manage Confluence spaces, templates, and permissions, ensuring consistent governance and information architecture across departments.
- Implement and support identity federation and user lifecycle management (SSO, SCIM) via Azure Entra ID (Azure AD) and enforce least-privilege access models across platforms.
- Build and maintain automations and integrations using APIs, webhooks, and automation tooling (e.g., Atlassian Automation, Slack/Zoom APIs, scripts in Python/PowerShell), enabling cross-tool workflows and reducing manual admin effort.
- Evaluate, onboard, and manage third-party apps/add-ons and AI capabilities (security review, supportability, licensing/cost management, and vendor engagement).
- Partner with Security, Compliance, and IT Governance to ensure adherence to data retention, access control, audit requirements, and secure configuration baselines.
- Support enterprise AI systems used for collaboration and productivity (e.g., AI assistants/copilots, enterprise search/knowledge tooling) with governance, access, integrations, and responsible enablement.
- Maintain documentation, change logs, configuration records, and standards for all owned systems; drive consistent operating procedures and change management.
- Collaborate with project teams and business owners to optimize use cases, drive adoption, and deliver platform enhancements via a clear backlog and roadmap.
- Provide tier-3 user support, training, and best-practice guidance for collaboration tools; develop self-service and enablement materials where appropriate.
Requirements
- 5+ years of hands-on experience administering and supporting enterprise collaboration SaaS platforms (deep expertise in at least one; broad competence across several).
- Strong experience with Atlassian Cloud administration (Jira Software and/or Jira Service Management, Confluence), including scalable configuration design (workflows, automation, permissions, and governance).
- Experience administering and governing Slack and/or Zoom (workspace governance, policies, roles, and integrations) or comparable collaboration platforms.
- Practical experience with SSO, SCIM, and user lifecycle management via Azure Entra ID (Azure AD) or an equivalent identity provider.
- Experience with API-based integrations and automation; comfortable with scripting (Python, PowerShell, or similar) and working with webhooks/REST APIs.
- Understanding of SaaS governance principles, including access reviews, retention, audit controls, and BCP/DR considerations for critical systems.
- Ability to evaluate and manage marketplace apps/add-ons and AI features with a focus on security, supportability, and business value.
- Excellent problem-solving and communication skills with a collaborative mindset; comfortable working with technical and non-technical stakeholders.
- Passion for process improvement, automation, reliability, and knowledge sharing.
Benefits
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth within Nebius.
- Flexible working arrangements.
- A dynamic and collaborative work environment that values initiative and innovation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Atlassian Cloud administrationJira SoftwareJira Service ManagementConfluenceSSOSCIMAPI-based integrationsscriptingPythonPowerShell
Soft Skills
problem-solvingcommunicationcollaborative mindsetprocess improvementautomationreliabilityknowledge sharing