Business Analyst, Global Sales Performance

Neat

Business Analyst managing Salesforce and Gong reporting for Neat’s video collaboration technology. Supporting sales analytics, incentives, compensation data, and cross-functional performance insights.

Posted 8/20/2026full-timeRemote • Connecticut, Massachusetts, New Jersey, New York, North Carolina, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $105,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce and Gong reporting environments, with a strong ability to translate business needs into technical reporting requirements. Proven experience in managing data accuracy and supporting commission processing while collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Salesforce (SFDC) ExpertiseGong Reporting ProficiencyData Modeling SkillsData Accuracy Management5+ Years Experience in Reporting Role

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data ModelingReporting Requirements TranslationCommission Processing SupportGoal Sheet PreparationSPIFF Incentive Validation

Soft Skills

High Standards for Data AccuracyRapid-Response Support ManagementCollaboration with Leadership

Tools & Technologies

SalesforceGongData DashboardsScorecards

Industry Keywords

Order ManagementAd-Hoc AnalyticsPerformance TrendsTerritory ManagementPipeline Health Checks

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Manage, prioritize, and fulfill incoming requests related to reporting, order management, and ad-hoc analytics across the organization
Partner with senior leadership to build, maintain, and refine complex data models
Streamline data outputs so leadership can focus on performance trends, gaps, and actionable solutions
Develop, maintain, and troubleshoot Salesforce and Gong dashboards and scorecards
Prepare and validate goal sheets aligned to assigned quotas
Model and validate SPIFF incentives
Track Champion's Club qualification
Ensure compensation-related data accuracy and support accurate, timely commission processing by Finance
Assist with territory management, ratio file updates, and routine pipeline health checks
Collaborate with Finance, Sales Ops, and the Field to ensure reporting is consistent, reliable, and actionable

Requirements

What you’ll need

Strong ability to translate business questions into technical reporting requirements
Proven expertise in Salesforce (SFDC) and Gong reporting environments
Ability to manage a rapid-response support queue while maintaining high standards for data accuracy and turnaround time
Ability to bridge technical data modeling and the strategic needs of sales leadership
5+ years of experience in a similar role

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401(k) plan
Unlimited PTO policy
Localized compensation package and salary range for candidates outside the US, aligned with local market standards and objective criteria