Product Evaluation Coordinator

Neat

Product Evaluation Coordinator orchestrating customer relationships at Neat during the trial period. Collaborating with cross-functional teams to enhance product evaluation experience.

Posted 7/25/2026full-timeRemote • Massachusetts, New Jersey, North Carolina, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and communication skills while effectively managing customer relationships and coordinating with cross-functional teams. Proficient in tracking and managing customer feedback, quotes, and purchase orders to ensure a seamless trial experience.

Highest-signal resume keywords

Bachelor’s DegreeStrong Analytical SkillsExcellent Communication SkillsCustomer Relationship ManagementCollaboration with Cross-Functional Teams

ATS Keywords

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Applicant Tracking System Keywords

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Tools & Technologies

Salesforce.comNetSuite

Industry Keywords

Customer FeedbackTrial Period ManagementInvoice TrackingPurchase Order TrackingStakeholder Coordination

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Orchestrate the relationship between the end customer and the stakeholders at Neat during the trial period
Primary point of contact during evaluation period
Welcome customer and partner to Neat PEP
Collaborate with cross-functional teams on all coordination including ordering and tracking of devices and management access
Collect customer feedback throughout trial as well as final survey
Initiation of quotes and invoice tracking
Close out process in back-end systems and transition back to account team
Track purchase orders via partners and directly with customers.

Requirements

What you’ll need

Bachelor’s degree in communications, business, marketing, data analytics, or a related field
Familiarity with online tools like Salesforce.com and NetSuite would be a plus but not required
Strong analytical skills
Excellent communication and presentation skills.

Benefits

Comp & perks

medical, dental, and vision insurance
unlimited PTO policy