Program Manager
Neal R Gross and Co.
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead cross-functional teams and manage programs from concept through launch.
- Provide strategic guidance to project managers and teams to align program goals with Neal R. Gross & Co.'s core objectives.
- Oversee contractor and staff personnel; ensure timely and consistent delivery of support services.
- Manage all hiring activities: advertising, screening, interviewing, reference checks; ensure compliance with security clearance requirements.
- Maintain subcontractor arrangements; identify, qualify, and negotiate with subcontractors; review subcontractor invoices.
- Ensure subcontractor compliance with confidentiality, privacy, and security requirements and that staff have required skills and training.
- Assemble billing data and justification materials; prepare responses to customer billing rejections; generate, distribute, and track invoices; report on invoice status and deliverables invoiced vs. pending.
- Track and report on all customer furnished media; ensure safekeeping of materials; submit breach notifications and reimburse customers for lost or stolen media as required.
- Implement and maintain QA/QC systems to meet all contract and task order requirements.
Requirements
- High-level management and leadership skills
- Ability to schedule and manage tasks effectively
- Conflict resolution and problem-solving skills
- Risk Management
- Written and verbal communication sills
- Teamwork and motivational skills
- Organizational and multitasking skills
- Project management
- 3+ years of program/project management experience
- Proven track record of managing multiple programs simultaneously
- Willingness and ability to obtain public trust security clearance
- Court Reporting/transcription industry knowledge & experience preferred but not required