Junior Project Analyst

NDD Tech | Brasil

Junior Project Analyst enhancing customer data sustainability through technology integration and client support.

Posted 7/30/2026full-timeLages • 🇧🇷 BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client environment analysis, system installations, and integration support, while effectively managing project documentation and client communications. Proficient in performance testing, issue documentation, and cross-departmental collaboration to enhance service delivery.

Highest-signal resume keywords

Client Environment AnalysisSystem InstallationIntegration SupportPerformance TestingDocumentation Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLOracleInformixScripting LanguagesPerformance TestingUnit TestingIntegration TestingChange ManagementDocumentationClient Server Migration

Soft Skills

Client CommunicationTeam CollaborationTraining SupportProblem SolvingAttention to Detail

Tools & Technologies

PWAEllevoMicrosoft Management ConsoleAgile MethodologiesKanbanScrumLean

Industry Keywords

Project ManagementService DeliveryTechnical SupportIntegrationClient Training

Tech Stack

Tools & technologies

OracleSQL

About the role

Key responsibilities & impact

Analyze client environment prerequisites to ensure project fluency.
Support the client in setting up integrations with our products.
Perform system installations (remote or onsite).
Provide training to clients on deployed products.
Assist clients in conducting unit and integration tests.
Import legacy documents.
Log activities and hours spent in service/project control tools (PWA or Ellevo).
Perform comprehensive analysis by reviewing application logs.
Develop a plan and execute performance tests, recommend environment improvements, and measure hardware requirements.
Collect evidence to document ISSUEs.
Record client requests clearly and objectively.
Create documentation detailing the deployed products.
Handover deployed clients to the support team.
Manage results and monitor targets.
Support the service request team.
Migrate client servers.
Prepare update and rollback plans.
Validate solutions and monitor implementation of fixes and changes.
Support the project coordinator in meetings and in preparing related materials.
Align internally with other departments.

Requirements

What you’ll need

Analyze client environment prerequisites to ensure project fluency.
Support the client in setting up integrations with our products.
Perform system installations (remote or onsite) and provide training to clients on deployed products.
Assist clients in conducting unit and integration tests and import legacy documents.
Log activities and hours spent in service/project control tools (PWA or Ellevo).
Perform comprehensive analysis by reviewing application logs.
Develop a plan and execute performance tests, recommend environment improvements, and measure hardware requirements.
Collect evidence to document ISSUEs and record client requests clearly and objectively.
Create documentation detailing the deployed products.
Handover deployed clients to the support team.
Manage results, monitor targets, and support the entire team.
Attend to clients via the company’s communication channels, acting as the client’s primary point of contact for the deployed product.
Support the service request team as needed.
Migrate small, medium and large client servers.
Prepare update and rollback plans; register GMUD (change management request) when necessary.
Validate solutions and monitor the implementation of fixes and process changes.
Support the project coordinator in kick-off meetings, status reports, etc.
Prepare materials for status report meetings and project kick-offs following the MAIN-defined guidelines.
Coordinate internally with other areas within the vertical to resolve technical and/or business issues for the client.
Recommend improvements to flows and processes that contribute to the team/department performance.
Share knowledge with team members, supporting training and technical development.
Availability to travel.
Knowledge of databases (SQL/Oracle/Informix) and scripting languages, computer networks (services, protocols and layers), Microsoft Management Console, and Agile methodologies (Kanban, Scrum and Lean) is a plus.

Benefits

Comp & perks

Annual Bonus: up to 3.3 months’ salary; for commercial roles, a performance-based OTC commission model.
Career Plan: feedback culture with 360° performance evaluations; internal recognition program and close management with 1:1 meetings.
NDD with You: financial education program, psychological counseling, legal advice, and social support.
Health: Unimed health plan and life insurance; support for flu vaccination and well-being initiatives.
Meals: meal allowance; unlimited coffee and fruit in the office.
Well-being: relaxation area with recreation space, barbecue and games.
Partnership with SESC: access to culture, education and tourism.
Education: tuition assistance; support for learning new languages; encouragement to attend industry events; support for certifications.
Transport: commuter allowance for your travel; on-site parking and bike rack.
Birthday Voucher: to celebrate this special date.
Working hours: 40 hours per week / flexible schedule.