Customer Engineer

NCR Corporation

Customer Engineer repairing EPOS, self-checkouts, PCs, ATMs, and kiosks for NCR Voyix, a global commerce technology company. Supporting customer operations across Denmark.

Posted 8/4/2026full-timeRemote • 🇩🇰 DenmarkMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in diagnosing and repairing EPOS systems, ATMs, and kiosks while ensuring high customer satisfaction and compliance with Service Level Agreements. Proficient in PC hardware maintenance and basic networking skills, with a strong mechanical and electrical aptitude.

Highest-signal resume keywords

EPOS System RepairATM MaintenancePC Hardware MaintenanceWindows Operating SystemsCustomer Relationship Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Break/Fix RepairComputer RepairBasic NetworkingMechanical AptitudeElectrical Aptitude

Soft Skills

Problem-Solving SkillsAbility to Work IndependentlyTime ManagementInterpersonal SkillsAbility to Work Under Pressure

Tools & Technologies

Tool KitsSelf-CheckoutsWorkstationsKiosksPCs

Certifications & Qualifications

Full DK Driving License

Industry Keywords

Customer OperationsService Level AgreementsRotating ShiftsTravel for Customer ServiceScreening Criteria

About the role

Key responsibilities & impact

Diagnose and make minor repairs and replace modules on EPOS, self-checkouts, PCs, workstations, and peripherals
Perform second-line maintenance on ATMs and kiosks
Develop network and infrastructure skills
Install, maintain, and repair equipment within an assigned territory/region
Ensure continuity of customer operations and high customer satisfaction
Own customer problems or incidents until resolved to customer satisfaction or in compliance with agreed Service Level Agreements
Travel for customer service assignments and carry/lift tool kits and parts
Work rotating shifts when required
Work independently with minimal supervision and manage time effectively and proactively

Requirements

What you’ll need

Full DK driving license
Experience is preferred in break/fix, IT, computer/mechanical repair
Basic computer hardware and software knowledge
Experience with Windows operating systems
Experience in PC hardware maintenance
Basic network skillset
Ability to work with minimal supervision
Good problem-solving skills
Ability to quickly learn new skills
Ability to work under pressure
Excellent interpersonal and customer relationship skills
High level of mechanical/electrical aptitude
Ability to travel for prolonged periods and carry/lift tool kits and parts of varying weights
Ability to work rotating shifts when required
Offers of employment are conditional upon passage of applicable screening criteria

Benefits

Comp & perks

Training will be provided to the right candidate
Vehicle provided
Tools provided
Laptop provided
Android phone provided
All other required tools provided