Field Service Technician I

NCR Corporation

Field Service Technician installing and maintaining electromechanical equipment for retail customers. Engaging with customers and providing best-in-class service after formal training provided by NCR Voyix.

Posted 7/17/2026full-timeWorcester • Massachusetts • 🇺🇸 United StatesSeniorLead💰 $17,900 - $20,830 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in the installation, maintenance, and repair of electromechanical equipment, with a strong focus on customer service and the ability to perform physical tasks required for the role. Proficient in basic electronic skills and familiar with hardware and operating systems relevant to service operations.

Highest-signal resume keywords

Electromechanical Equipment ServiceCustomer Installation and MaintenanceBasic Electronic SkillsValid Driver's LicenseProlonged Travel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InstallationMaintenanceRepairPreventive MaintenanceSystem OverhaulsBasic Electronic SkillsHardware FamiliarityOperating System Familiarity

Soft Skills

Customer ServiceFlexibilityTeam Collaboration

Tools & Technologies

Self-Checkout SystemsScissor LiftsNetworking Equipment

Industry Keywords

Service CallsRotating ShiftsPhysical LaborLocal CandidateAuthorized to Work in the US

About the role

Key responsibilities & impact

Perform customer installation, maintenance, and service calls promptly and effectively.
Service electromechanical equipment like self-checkout systems within an assigned territory
Perform maintenance, repair, PM work, and system overhauls.

Requirements

What you’ll need

Local candidate to specific geographic area
Authorized to work in the US
At least 18 years of age
Have a valid driver’s license and driving record that satisfies NCR fleet requirements
PC skills, basic electronic skills, and some specific hardware and operating system familiarity
Ability to perform essential functions of the job with or without a reasonable accommodation
Prolonged travel with driving several hours per day
Rotating and weekend shifts
Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays
Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches

Benefits

Comp & perks

7 paid holidays and 6 paid floating holidays
Paid vacation – up to 80 hours your first year
401K savings and retirement plan
Company provided business use only vehicle
Medical insurance available immediately