Customer Engineer, Queensland
NCR Corporation
full-time
Posted on:
Location Type: Office
Location: Townsville • 🇦🇺 Australia
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provide technical support for hardware and software issues
- Complete service calls and repairs for self-service checkout systems
- Maintain high levels of customer satisfaction and service quality
- Collaborate with the team to improve service delivery and efficiency
Requirements
- Must have PC hardware and software repair experience
- Electro-mechanical device repair and aptitude an advantage
- Previous experience with SelfServe Checkout repairs is a strong advantage
- NMI Verification Licence advantageous
- High attention to detail
- Able to work in Australia without Visa restriction
- Passion for new technology
- Willing to travel and complete service calls as required
- Able to work autonomously, professionally and be an excellent communicator
- Valid Driver’s license
- Strong Customer service skills
- A minimum 2 years’ experience with electromechanical equipment
Benefits
- Offers of employment are conditional upon passage of screening criteria applicable to the job
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PC hardware repairPC software repairelectromechanical device repairself-service checkout repairsservice call completiontechnical support
Soft skills
customer serviceattention to detailcommunicationautonomyprofessionalism
Certifications
NMI Verification Licencevalid Driver’s license