Field Service Technician I

NCR Atleos

Field Service Technician I providing support for ATMs at customer locations. Responsible for troubleshooting, maintenance, and reporting in the field across various environments.

Posted 7/25/2026full-timeBaltimore • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in diagnosing and resolving ATM-related issues, performing maintenance and repairs, and adhering to safety and security procedures. Capable of effective time management and accurate reporting while maintaining a valid driver's license and reliable transportation.

Highest-signal resume keywords

ATM MaintenanceProblem DiagnosisSafety ProceduresTime ManagementHigh School Diploma

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Problem-SolvingManual SkillsParts Inventory ManagementError Log AnalysisMinor Repairs

Soft Skills

Organizational SkillsCommunication Skills

Tools & Technologies

Android Cell PhoneService App

Certifications & Qualifications

NCR Atleos Specific Trainings

Industry Keywords

ATMSafety and Security ProceduresBodily Injury LiabilityProperty Damage Liability

Tech Stack

Tools & technologies

Android

About the role

Key responsibilities & impact

Represent the NCR Atleos brand by being the first line of response on-site at our customers’ locations.
Problem-solve at a basic module level (FRU), organize and plan your time effectively, and know when and to whom to escalate issues to.
Apply the knowledge that you learn during your on-the-job training to resolve task related problems in straightforward situations emphasizing on manual skills.
Follow Safety and Security Procedures when working on ATMs.
Complete NCR Atleos specific Trainings and Certifications on our training website.
Diagnose problems based on the error logs from the ATM and information provided from our service app using a company provided cell phone.
Perform minor maintenance and repairs on ATMs, both indoors and outdoors.
Responsible for accurate and prompt reporting of updates and details of the work performed at the ATM, including call closure details.
Maintain parts inventory and related records.
Accurately reporting hours worked and miles driven daily.

Requirements

What you’ll need

Must reside in the specified geographic area.
High School Diploma or equivalent.
Must be authorized to work in the US.
Possess a valid driver’s license and maintain a driving record that meets company requirements.
Access to reliable transportation for work purposes.
Familiarity and ability to use and operate an Android cell phone (company provided).
Ability to perform essential functions of the job which include:
o Prolonged travel during several hours of the workday, which includes inclement weather.
o Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance.
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
This role requires proof of the following minimum insurance coverage.
o Bodily Injury Liability: Minimum $100,000 per person and $300,000 per accident.
o Property Damage Liability: Minimum of $100,000 per accident.

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation