Customer Engineer

NCR Atleos

Customer Engineer at NCR Atleos responsible for resolving customer incidents and equipment maintenance. Focused on Tier I support for PCs, workstations, and electronic devices.

Posted 6/5/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

minor repairscomponent replacementsite preparationcable installationequipment stagingmodular swapsunit replacementspreventative maintenanceelectronics trainingelectromechanical devices

Soft Skills

customer serviceproblem resolutioncommunication

Tools & Technologies

PCsworkstationsperipheralsprinters

Certifications & Qualifications

A+ Certification

Industry Keywords

electronicscomputer technologytrade school trainingbench technicianrework technician

About the role

Key responsibilities & impact

Owner of customer incidents as assigned
Make minor repairs and replace components on Tier I equipment such as PCs, workstations, peripherals, and printers
Assist in site preparation including installation of cable, staging of equipment, and minor testing
Perform required modular swaps and unit replacements or preventative maintenance services
Respond to all customer concerns or problems and ensure resolution to customer satisfaction

Requirements

What you’ll need

College degree or certificate in electronics or computer technology preferred
One year of College level courses, equivalent military training, or training in electronics or computer technology
One year of electronics or computer training at a recognized trade school
A+ Certification preferred
Job-related experience in electronic or electromechanical devices preferred, but not required
Previous experience as an electronics bench or rework technician

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities