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Chargeback Analyst
NCR AtleosChargeback Analyst performing research on incoming chargebacks for NCR Atleos. Reviewing daily documentation and managing representment processes.
About the role
Key responsibilities & impact- Review daily incoming documentation in response to chargeback notifications
- Review incoming journals and validate if the documentation supports filing a representment with the networks
- Review transaction to determine the appropriate network routing and then ensure network representment rules are met before submitting to the network for credit
- Perform any necessary research and look up specific transaction details that need to be included with the representment case
- Perform other tasks that may be assigned throughout review period
Requirements
What you’ll need- 1-2 years of experience in chargeback processing preferred, not required
- Excellent attention to detail and organizational skills
- Ability to meet deadlines
- Strong written and oral communication skills
- Proficient in MS Word and MS Excel
- Ability to work in an environment with daily changes
- Ability to be self-motivated and quickly learn new procedures
- Excellent problem-solving skills
- Must be able to work well with others, specifically with a team
- Ability to work overtime, holidays and weekends as required
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Life Insurance
- Vision Insurance
- Short/Long Term Disability
- Paid Vacation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
chargeback processingdocumentation reviewtransaction validationnetwork routingrepresentment rulesresearch skillsattention to detailproblem-solving
Soft Skills
organizational skillsdeadline managementwritten communicationoral communicationself-motivationteamworkadaptability