Implementation Specialist

• Diagnose faults, make repairs and replace modules on ATMs, EPOS, Self-Checkouts, PCs, kiosks, and associated peripherals
• Responsible for installation, maintenance, and repairs on equipment within an assigned territory/region to ensure continuity of customer operations and high levels of customer satisfaction
• Ownership of customer problems or incidents until resolved to the customer's satisfaction and/or in compliance with agreed Service Level Agreements
• May require prolonged travel and carrying/ lifting of tools/parts; company vehicle and tools provided
• Provide customer-facing service, working under minimal supervision and collaborating with customers to resolve issues
• Required to work flexible shifts including early/late shifts, weekends, and rotating schedules

Customer Engineer

Senior Implementation Manager

Training & Implementation Specialist

Implementation Consultant

Financial Implementation Consultant, French Speaking

Implementation Consultant, French Speaking