NCR Atleos

Field Service Technician I

NCR Atleos

full-time

Posted on:

Location Type: Office

Location: Dallas • Texas • 🇺🇸 United States

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Salary

💰 $14 per hour

Job Level

Mid-LevelSenior

Tech Stack

Android

About the role

  • Represent the NCR Atleos brand by being the first line of response on-site at our customers’ locations.
  • Problem-solve at a basic module level (FRU), organize and plan your time effectively, and know when and to whom to escalate issues to.
  • Apply the knowledge that you learn during your on-the-job training to resolve task related problems in straightforward situations emphasizing on manual skills.
  • Follow Safety and Security Procedures when working on ATMs. You will learn this on Day 1.
  • Complete NCR Atleos specific Trainings and Certifications on our training website.
  • Diagnose problems based on the error logs from the ATM and information provided from our service app using a company provided cell phone.
  • Perform minor maintenance and repairs on ATMs, both indoors and outdoors.
  • Responsible for accurate and prompt reporting of updates and details of the work performed at the ATM, including call closure details.
  • Maintain parts inventory and related records.
  • Accurately reporting hours worked and miles driven daily.

Requirements

  • Must reside in the specified geographic area.
  • High School Diploma or equivalent.
  • Must be authorized to work in the US.
  • Possess a valid driver’s license and maintain a driving record that meets company requirements.
  • Access to reliable transportation for work purposes.
  • Familiarity and ability to use and operate an Android cell phone (company provided).
  • Ability to perform essential functions of the job which include:
  • o Prolonged travel during several hours of the workday, which includes inclement weather.
  • o Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance.
  • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
  • This role requires proof of the following minimum insurance coverage.
  • o Bodily Injury Liability: Minimum $100,000 per person and $300,000 per accident.
  • o Property Damage Liability: Minimum of $100,000 per accident.
  • Required Availability, Experience, and Skillset:
  • You may be dispatched daily on a call-by-call basis or have a daily schedule.
  • Must have the ability to work a flexible schedule including nights, weekends, overtime, and or flex shifts.
  • Must be able to safely work outside during all seasons with potential exposure to the elements.
  • Must have a high level of personal integrity and work well with minimal supervision.
  • Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge.
  • Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure.
Benefits
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Short/Long Term Disability
  • Paid Vacation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
basic electrical aptitudemechanical aptitudeproblem-solvingmanual skillsdiagnosing problemsminor maintenancerepairs on ATMsreporting updatesinventory managementoperating Android cell phone
Soft skills
time managementorganizational skillsability to work under pressureflexibilitypersonal integrityability to work with minimal supervisioncommunication skillsadaptabilityteamworkcustomer service
Certifications
NCR Atleos specific Trainings and Certificationsvalid driver’s license