Insurance Contracting Specialist

NCC

Contracting Specialist at National Contracting Center supporting independent Medicare agents. Guiding agents through contracting, certifications, and licensing to ensure they are ready to sell.

Posted 5/8/2026full-timeKnoxville • Florida, Kansas, Missouri, Montana, Pennsylvania, South Carolina, Tennessee, Texas, Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage agent/agency contracting from start to finish
Support certifications, licensing, and carrier requirements
Troubleshoot issues and follow up on outstanding items
Serve as the primary point of contact during the contracting stage
Track progress in CRM and coordinate with internal teams
Provide ongoing support (book transfers, updates, etc.)
Assume responsibility for special projects as assigned

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Experience in onboarding, customer success, account management, or client support
CRM experience and strong tech skills (Microsoft Office)
Strong communication skills and ability to multitask in a fast-paced environment
Comfortable spending significant time on the phone

Benefits

Comp & perks

Competitive salary + bonus
Comprehensive benefits package
401(k) with 100% match up to 5%
Student loan assistance
Paid leave programs
Work-Life Balance
3 weeks PTO
Paid holidays
“Twixmas” — paid closure between Christmas and New Year’s Day

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRMMicrosoft Officeonboardingcustomer successaccount managementclient support

Soft Skills

communicationmultitaskingproblem-solvingorganizational

Certifications

Bachelor’s degree