Compliance and Process Management Lead

NBT Bank

Compliance and Process Management Lead supporting commercial banking processes and compliance governance. Responsible for aligning regulatory requirements and internal policies with business processes.

Posted 7/31/2026full-timeVestal • New York • 🇺🇸 United StatesSenior💰 $71,823 - $95,780 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial banking compliance and process governance, with a strong ability to translate regulatory requirements into actionable procedures and workflows. Proven experience in supporting process documentation and improvement initiatives within the commercial lending lifecycle.

Highest-signal resume keywords

Commercial Banking ExperienceRegulatory Compliance KnowledgeProcess Documentation SupportCross-Functional Team CollaborationNCino Loan Origination Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process GovernanceCompliance ExecutionAudit ActivitiesRegulatory Requirements TranslationOperational Workflows DevelopmentProcess Improvement InitiativesBanking Regulations KnowledgeCommercial Lending Lifecycle Understanding

Soft Skills

Execution DisciplineCoordination Skills

Tools & Technologies

NCino

Industry Keywords

Compliance MonitoringControl FrameworksDocumentation Standards

About the role

Key responsibilities & impact

Supports the Commercial Banking Process and Compliance Manager by executing key components of the Division’s process governance and first-line compliance framework.
Responsible for ensuring alignment between regulatory requirements, internal policies, business processes, and system workflows across the commercial lending lifecycle.
Focuses on the development, maintenance, and consistent application of procedures and process standards.
Supports compliance monitoring and control activities.
Translates regulatory requirements, audit findings, and business needs into clear, actionable procedures and operational practices.
Plays a critical role in reinforcing execution discipline within the first line of defense.
Partners with Business Operations, Compliance, Risk, and other stakeholders to support alignment between process design, system workflows (including nCino), and user execution.
Provides day-to-day coordination of process updates, regulatory change implementation.

Requirements

What you’ll need

Associate or bachelor’s degree preferred, or equivalent experience.
3+ years of experience in commercial banking, compliance, operations, or related field.
Experience supporting process documentation, compliance execution, or audit activities preferred.
Demonstrated ability to work with cross-functional teams and support process improvement initiatives.
Working knowledge of banking regulations and their application within commercial lending.
Understanding of the end-to-end commercial lending lifecycle.
Ability to translate regulatory and policy requirements into clear procedures and operational workflows.
Familiarity with process governance, documentation standards, and control frameworks.
Experience with loan origination/workflow systems (nCino preferred).

Benefits

Comp & perks

Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
Parental Leave : Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage : Ensuring your overall health and well-being.
Flexible Spending Accounts : For healthcare and dependent care expenses.
Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits : Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance : Supporting your growing family.
Tuition Reimbursement : Invest in your education and career growth.
Employee Assistance Program (EAP) : Access to support and resources.
Pet Insurance : For all your furry friends.
Financial and Banking Services : Various banking services benefits and financial planning assistance.