Disbursement Operations Director
Poulin | Willey | Anastopoulo
Operations Specialist
NBT Bank
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Montana, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $29 per hour
Job Level
Mid-LevelSenior
About the role
- Manage and process the completion of system-related daily tasks with minimal oversight, following documented procedures and policies, within stated service standards for both volume and quality.
- Lead the team in some regularly scheduled tasks.
- Produce daily evidence and documentation of work completed and check evidence/documentation of junior team members.
- Communicate to Manager/Team Lead any production issues for resolution and status of pending or stale items or resolve issues independently and report back.
- Anticipate and prioritize for continually changing work demands in collaboration with the rest of the team.
- Identify processing issues and opportunities for control improvements. Work with manager and peers to improve processes.
- Perform other duties as assigned.
Requirements
- Associate's degree and three (3) years' related experience or equivalent combination of education and experience
- Basic understanding of accounting transactions and problem resolution.
- Demonstrated ability to lead and mentor junior team members.
- Demonstrated attention to detail.
- Ability to read and interpret documents such as procedure manuals and technical procedures.
- Ability to write routine reports and correspondence.
- Ability to speak effectively with both internal and external contacts.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Must have knowledge of Microsoft Office applications and the ability to develop advanced Schwab Retirement Technologies software skills provided by internal training, within a reasonable time.
Benefits
- Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
- Parental Leave : Six weeks of paid leave at 100% of your salary.
- Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
- Dental and Vision Coverage : Ensuring your overall health and well-being.
- Flexible Spending Accounts : For healthcare and dependent care expenses.
- Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
- Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
- Voluntary Benefits : Including hospital, accident, and critical illness coverage.
- Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
- Adoption Assistance : Supporting your growing family.
- Tuition Reimbursement : Invest in your education and career growth.
- Employee Assistance Program (EAP) : Access to support and resources.
- Financial and Banking Services : Various benefits and financial planning assistance.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
accounting transactionsproblem resolutionattention to detailreport writinginterpretation of documentsmathematical conceptsproblem solvingSchwab Retirement Technologies
Soft skills
leadershipmentoringcommunicationcollaborationprioritizationindependent resolutionadaptability
Certifications
Associate's degree
