Home Lending Sales Manager – New England Region

NBT Bank

Home Lending Sales Manager responsible for home lending goals and team leadership across New England. Oversee loan origination, business development, and training for Loan Originators.

Posted 7/2/2026full-timeManchester • Connecticut, New Hampshire • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for the achievement of the banks first lien home lending closed volume goals and fee income goals, as well as controlling origination-related expenses in accordance with the business line budget.
Provides leadership and technical expertise to assigned Home Lending Loan Originators in achieving volume goals and budget parameters.
Responsible for the coordination of business development efforts for the Home Lending Department.
Assists the Director of Home Lending Sales with coordination of marketing and product development efforts.
Work as a team player in conjunction with the Directors of Home Lending Sales & Operations, Operations, and Secondary Market Management to assure the smooth operational process flow from origination to closing.
Responsible for guidance and training of Loan Originators on the Bank's Home Lending Loan Origination System.
Coordinate and manage business development and networking efforts with internal and external customers including business development calls to Realtors, Home Builders and other referral sources as well as participation in trade shows, educational events and or promotional events.
Lead the development of productive referral relationships with branches and other Bank Business Partners in order to maximize mutual cross-selling opportunities and promote profitable growth within assigned states/region.
Establish individual loan production goals for each assigned loan originator.
Conduct quarterly coaching sessions with each loan originator to gauge performance to goal, update market changes/needs and provide business line metrics to assist tracking results to date.
Assist with marketing and product development efforts including facilitating or performing market research, conducting profitability and feasibility analysis and making recommendations regarding product or promotional promotions.
Work with Home Lending Operations Manager to ensure the smooth processing of loans from origination to closing and the achievement of established high quality customer service standards to include reduced turnaround closing times.
Other duties as assigned.

Requirements

What you’ll need

Bachelor's degree in Business, Finance, Marketing or Communications or equivalent education and work experience.
Minimum 5 years experience in loan originations.
Must possess leadership competencies that include but are not limited to engaging the team to deliver measurable outcomes and achieve desired results and developing, coaching and mentoring team members.
Excellent verbal and written communication skills.
Excellent customer service skills – internal & external.
Excellent business development skills.
Knowledge of Secondary Market requirements, State & Government programs.
Demonstrates leadership skills.
Broad based knowledge of all aspects of residential mortgage.
Must be highly independent and ability to multi-task in high-pressure environment.
Travel less than 50%.
Driver's License required.
Reliable transportation required.

Benefits

Comp & perks

Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
Parental Leave : Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage : Ensuring your overall health and well-being.
Flexible Spending Accounts : For healthcare and dependent care expenses.
Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits : Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance : Supporting your growing family.
Tuition Reimbursement : Invest in your education and career growth.
Employee Assistance Program (EAP) : Access to support and resources.
Pet Insurance : For all your furry friends.
Financial and Banking Services : Various banking services benefits and financial planning assistance.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Loan OriginationMarket ResearchProfitability AnalysisFeasibility AnalysisResidential Mortgage Knowledge

Soft Skills

Verbal CommunicationWritten CommunicationCoachingMentoringTeam Engagement

Certifications

Bachelor's Degree in Business, Finance, Marketing or CommunicationsDriver's License