Operations Commercial Loan Specialist

NBT Bank

Commercial Loan Specialist at NBT Bank performing complex operational tasks and supporting customer service operations. Utilizing technical expertise in commercial loan structure and documentation with a focus on compliance and reporting.

Posted 6/5/2026full-timeNorwich • New York • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $34 per hourWebsite

About the role

Key responsibilities & impact

Independently performs complex commercial operational tasks within Operations functional areas.
Utilize technical expertise in the designated area and resolve escalated issues, supporting customer service.
Apply experienced knowledge of commercial loan structure and documentation, policy, procedures, regulations, and law to area of focus and ensuring adherence to loan approval and commercial loan documentation.
Interpret and complete requests for data input, maintenance, verification, and data collection.
Support both monetary and non-monetary transactions, which require reconciliation.
Provide implementation support for projects including testing of release enhancements to loan accounting system and origination systems.
Utilize a strong understanding of the loan accounting system and impact, provide guidance to staff and collaborate with peers, and managers to resolve issues and achieve goals.
Create and update procedures, with supervisor’s approval, while ensuring compliance and following regulations.
Prepare reports and furnish information to authorized persons within and including internal loan review audits.
Foster and maintain inclusive, collaborative and courteous relationships with internal customers, colleagues and peers; inspire others and develop mutually-beneficial internal & external networks.

Requirements

What you’ll need

Associates degree and 3 years’ experience required.
Or equivalent combination of education and experience.
Bachelor’s degree preferred
Prior experience in assigned operational area preferred
Developed analytical and problem-solving skills
Ability to follow procedures and interrogate data required
Strong organizational skills required
Good communication skills (written and oral) required
Accounting and computer skills preferred.

Benefits

Comp & perks

Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
Parental Leave : Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage : Ensuring your overall health and well-being.
Flexible Spending Accounts : For healthcare and dependent care expenses.
Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits : Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance : Supporting your growing family.
Tuition Reimbursement : Invest in your education and career growth.
Employee Assistance Program (EAP) : Access to support and resources.
Pet Insurance : For all your furry friends.
Financial and Banking Services : Various banking services benefits and financial planning assistance.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial loan structureloan documentationdata inputdata maintenancedata verificationdata collectionreconciliationloan accounting systemrelease enhancementsprocedures compliance

Soft Skills

analytical skillsproblem-solving skillsorganizational skillscommunication skillscollaborationrelationship buildinginspirationnetworking

Certifications

Associates degreeBachelor’s degree