Director of Corporate Compliance – Operations

NBT Bank

. Reporting to the Chief Compliance Officer, the Deputy is the second in command of the NBT Compliance department, has responsibility for several Compliance areas including Testing, Issues Management and Complaints.

Posted 5/16/2026full-timeNorwich • New York • 🇺🇸 United StatesLead💰 $142,486 - $189,965 per yearWebsite

About the role

Key responsibilities & impact

Reporting to the Chief Compliance Officer, the Deputy is the second in command of the NBT Compliance department, has responsibility for several Compliance areas including Testing, Issues Management and Complaints.
Ensure that the Compliance Management Program appropriately addresses the regulatory risks relative to each Line of Business overseen by Compliance.
Provide compliance guidance, monitoring and oversight of effective Compliance Management Programs as a Subject Matter Expert of consumer compliance regulations.
Actively participate in and provide management oversight on the development of the Compliance Program in response to changes in business activities, regulatory requirements and industry best practices.
Provide reporting to the Chief Compliance Officer of testing scoping and outcomes, Issues Management remediation and completion, and trending and analysis of Complaints.

Requirements

What you’ll need

Bachelor degree in Finance, Law, Business, or other related degree required; JD or Master/advanced degree preferred;
Minimum of 10 years work experience with at least 7 years in Compliance or Audit within a large, complex financial service organization, preferably a National bank overseen by the OCC and the CFPB.
Minimum of 5 years of management experience with the proven ability to lead and engage with Executive Management and regulators.
Prior experience dealing with federal regulators required.
Certified Regulatory Compliance Manager, Certified Bank Compliance Officer, Certified Regulatory and Compliance Professional or other risk/compliance/ethics certification preferred.

Benefits

Comp & perks

Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
Parental Leave : Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage : Ensuring your overall health and well-being.
Flexible Spending Accounts : For healthcare and dependent care expenses.
Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits : Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance : Supporting your growing family.
Tuition Reimbursement : Invest in your education and career growth.
Employee Assistance Program (EAP) : Access to support and resources.
Pet Insurance : For all your furry friends.
Financial and Banking Services : Various banking services benefits and financial planning assistance.

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Hard Skills & Tools

Compliance Management ProgramTestingIssues ManagementComplaints ManagementRegulatory Risk AssessmentConsumer Compliance RegulationsRegulatory RequirementsCompliance Program DevelopmentData AnalysisReporting

Soft Skills

LeadershipManagement OversightCommunicationEngagement with Executive ManagementInterpersonal SkillsProblem SolvingAnalytical ThinkingCollaborationAdaptabilityStrategic Thinking

Certifications

Certified Regulatory Compliance ManagerCertified Bank Compliance OfficerCertified Regulatory and Compliance Professional