Senior HR Generalist

NBT Bank

Senior HR Generalist providing high level HR support at NBT Bank. Involved in employee relations, recruitment, and performance management initiatives.

Posted 4/18/2026full-timeWilliamsville • New York • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Provides high level support to the HR team and formulates partnerships across the HR function to deliver value-added service to management and employees that reflect the business objectives of the organization.
Plays a critical role in the areas of employee relations, data analysis, HR technology, as well as other HR related areas while working on projects related to business initiatives.
Performs this work in support of and in conjunction with the HR Business Partners while maintaining an effective level of business literacy about the business units’ position, its mid-range plans, culture and competition.
Manages and resolves complex employee relations issues by working directly with management, employees and collaborating with the HR Business Partner .
Provides policy guidance to business line managers.
Conduct effective, thorough, and objective investigations ensuring legal, regulatory and company compliance.
Consult, coach and advise managers on performance management related to giving effective feedback/coaching, employee development, engagement, and retention initiatives.
Analyze effectiveness of current performance management practices and make recommendations for revisions when appropriate.
Collaborate with internal teams on assigned projects in support of the division’s business plan initiatives by planning, coordinating, and leading (when appropriate) project activities.
Support full cycle recruitment efforts through collaboration with Talent Acquisition team.

Requirements

What you’ll need

Bachelor’s degree in Human Resources or other related discipline. or equivalent education and experience.
Working knowledge of multiple Human Resource disciplines including compensation practices, organizational diagnosis, employee relations, diversity, performance management, federal and state respective employment laws, etc.
Minimum 6 years of experience relating to progressively complex Human Resources related matters.
Experience building professional business partnerships.
Strong interpersonal communication and business literacy skills, including presentation and report writing skills
Ability to communicate effectively at all levels within the organization
Solid understanding of strategic and tactical business needs
Excellent organizational and project management skills
Ability to manage multiple conflicting priorities
Excellent consulting and negotiation skills
Ability to objectively coach employees and management through complex, difficult and emotional issues
Ability to take initiative to identify and anticipate client needs and make recommendations for implementation
Self-directed and motivated
Above average proficiency in Microsoft office suite, including Excel data manipulation and ability to derive trends.

Benefits

Comp & perks

Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
Parental Leave : Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage : Ensuring your overall health and well-being.
Flexible Spending Accounts : For healthcare and dependent care expenses.
Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits : Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance : Supporting your growing family.
Tuition Reimbursement : Invest in your education and career growth.
Employee Assistance Program (EAP) : Access to support and resources.
Pet Insurance : For all your furry friends.
Financial and Banking Services : Various banking services benefits and financial planning assistance.

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Hard Skills & Tools

data analysisperformance managementemployee relationsproject managementrecruitmentcompensation practicesorganizational diagnosisfederal employment lawsstate employment lawsdiversity

Soft Skills

interpersonal communicationbusiness literacypresentation skillsreport writingorganizational skillsnegotiation skillsconsulting skillscoachinginitiativeself-motivation