TPA Retirement Plan Consultant

NBT Bank

Delivering client service for recordkeeping and administration at NBT Bank. Ensuring compliance and management of pension plans while promoting client satisfaction.

Posted 4/15/2026full-timeRemote • Connecticut, Illinois, New Hampshire, New York, Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $71,160 - $94,903 per yearWebsite

About the role

Key responsibilities & impact

Deliver client service for recordkeeping, administration and servicing of assigned book of business to promote revenue growth, productivity and exceptional levels of client satisfaction.
Proactively ensure plans are administered in compliance with plan provisions and current pension laws and regulations.
Discuss the compliance testing process/results and all required government filings.
Ensure that all services are delivered within documented service standards through timely communication with clients, plan sponsors, advisors, internal teams and day to day contacts.
Daily report monitoring and management, document pertinent client communication and provide internal and external project management support.
Effectively communicate with all technical and support teams to ensure that recordkeeping items are maintained for all assigned plans, including coordination of all plan amendments.

Requirements

What you’ll need

Associate degree and two (2) years' experience, or equivalent combination of education and experience.
ASPPA or other industry designations (such as NIPA or CEBS) preferred.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must have knowledge of advanced Microsoft Office applications, specifically Word and Excel.
Ability to prepare routine reports and correspondence.
Ability to communicate effectively with both internal and external contacts.
Ability to competently use research tools to obtain knowledge of and apply current regulations.
Ability to prepare spreadsheets, reconcile numbers and analyze financial data.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to develop application software skills provided by internal training.

Benefits

Comp & perks

Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
Parental Leave : Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage : Ensuring your overall health and well-being.
Flexible Spending Accounts : For healthcare and dependent care expenses.
Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits : Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance : Supporting your growing family.
Tuition Reimbursement : Invest in your education and career growth.
Employee Assistance Program (EAP) : Access to support and resources.
Pet Insurance : For all your furry friends.
Financial and Banking Services : Various banking services benefits and financial planning assistance.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

compliance testingfinancial data analysisreport preparationspreadsheetsdocument managementproject managementapplication software development

Soft Skills

problem solvingeffective communicationclient serviceteam coordinationtime management

Certifications

ASPPANIPACEBS