Dealer Relationship Manager

NBT Bank

Dealer Relationship Manager developing new dealer relationships and maximizing business from existing contacts. Support and manage dealer finance issues across the Greater Philadelphia Area with a focus on business development.

Posted 4/15/2026full-timeRemote • Ohio, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $95,077 - $126,746 per yearWebsite

About the role

Key responsibilities & impact

Develop new dealer relationships and maximize business from existing dealer relationships through effective on-site dealer visits and management of the dealer account relationship for all dealer finance issues.
Generate indirect lending business from Automobile dealers in the approved market areas.
Develop, maintain, and execute a detailed business development plan to meet and exceed the region’s market share, credit quality, and origination objectives through the acquisition and retention of profitable dealer clients.
Train dealership F&I and back office personnel to assure quality applications and loan documentation are received.
Complete dealer contact reports promptly and keep management informed about changes in the dealer community.
Update management and other team members regarding any pertinent dealer risk issues.
Must be a team player, working with various constituencies to reach sales goals.
Exhibit Consultative Selling Behaviors.
Provide backup underwriting support as needed.

Requirements

What you’ll need

Associate’s degree and three (3) years of applicable experience, or an equivalent combination of education and experience
Financial or Auto experience preferred
Knowledge of sales training, automotive or other.
Automotive operational knowledge in F&I and the back office.
Computer literacy, including knowledge of MS Word, Excel, and PowerPoint, to produce the necessary reports and sales presentations required to support sales loop efforts.
Outgoing personality with the ability to make cold calls and also gleam important information from regular calls.
Team player working with Dept. and dealers to reach sales goals.
Demonstrated success in business development and customer retention.

Benefits

Comp & perks

Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
Parental Leave : Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage : Ensuring your overall health and well-being.
Flexible Spending Accounts : For healthcare and dependent care expenses.
Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits : Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance : Supporting your growing family.
Tuition Reimbursement : Invest in your education and career growth.
Employee Assistance Program (EAP) : Access to support and resources.
Pet Insurance : For all your furry friends.
Financial and Banking Services : Various banking services benefits and financial planning assistance.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business developmentcustomer retentionsales trainingunderwriting supportloan documentationdealer financecredit qualityorigination objectivesautomotive operational knowledgeF&I

Soft Skills

team playerconsultative sellingoutgoing personalitycommunicationrelationship managementtrainingproblem-solvingadaptabilityinterpersonal skillscollaboration

Certifications

Associate’s degree