NBT Bank

Professional Development Associate

NBT Bank

full-time

Posted on:

Location Type: Office

Location: Vestal • New York • United States

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Salary

💰 $19 - $23 per hour

About the role

  • Perform assigned duties, responsibilities, and studies throughout the bank as required.
  • Familiarize with the operations and procedures in each department through training.
  • Rotate sequentially throughout the company on a specified training sequence.
  • Ensure accurate and timely processing of teller transactions.
  • Address and resolve a wide range of customer inquiries.
  • Support various functions within Consumer Lending, Credit Administration, and Call Center activities.

Requirements

  • Associate's degree in related field preferred in Business Administration, Operations or additional related degree.
  • Established work experience in business or a customer service environment preferred (Internships, full or temporary employment).
  • Strong desire and willingness to learn the banking business.
  • Strong communication, writing, and interpersonal skills.
  • Problem solving decision making skills.
  • Proficient in Microsoft Office products.
  • Must have positive attitude and willingness to work in a team environment.
  • Travel less than 50% required.
  • Driver's License required.
  • Reliable transportation required.
Benefits
  • Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
  • Parental Leave : Six weeks of paid leave at 100% of your salary.
  • Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
  • Dental and Vision Coverage : Ensuring your overall health and well-being.
  • Flexible Spending Accounts : For healthcare and dependent care expenses.
  • Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
  • Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
  • Voluntary Benefits : Including hospital, accident, and critical illness coverage.
  • Retirement Plans : 401(k) plan with employer matching, optional Roth 401(k), and a pension plan.
  • Adoption Assistance : Supporting your growing family.
  • Tuition Reimbursement : Invest in your education and career growth.
  • Employee Assistance Program (EAP) : Access to support and resources.
  • Pet Insurance : For all your furry friends.
  • Financial and Banking Services : Various banking services benefits and financial planning assistance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceteller transactionsproblem solvingdecision makingMicrosoft Office
Soft Skills
communicationwritinginterpersonalpositive attitudeteamworkwillingness to learn
Certifications
Associate's degree