Global Service Delivery Coordinator – Offnet Deployment

NBCUniversal

Comcast Business coordinator managing customer orders from sale through installation. Supporting strategic accounts, escalations, contract compliance, and multi-location order fulfillment.

Posted 8/4/2026full-timePhiladelphia • Colorado, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in order coordination and customer relationship management, with a strong focus on process improvement and compliance. Proficient in utilizing tools like Excel, Orion, and Smartsheets to enhance operational efficiency.

Highest-signal resume keywords

Order CoordinationCustomer Relationship ManagementProcess ImprovementExcel ProficiencyContract Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingData AnalysisService Level AgreementsMulti-Location Order ManagementTechnical Support Collaboration

Soft Skills

AdaptabilityCollaborationCommunication

Tools & Technologies

ExcelOrionSmartsheets

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Customer OrdersService ValidationEscalation ManagementStrategic AccountsProcess Execution

About the role

Key responsibilities & impact

Coordinate, verify, and correct customer orders within service level agreements
Collaborate with senior sales colleagues to process customer orders accurately and efficiently
Assist with incubation of new products during early-phase introduction
Support strategic accounts and maintain high-level customer relationships
Work with advanced technical support teams to manage escalations and ensure resolutions meet service agreements
Provide order support across various customer channels
Oversee contract compliance, execute approvals, and ensure service validation with customers
Navigate complex systems to build, track, and monitor multi-location customer orders
Identify and implement process improvements
Perform other assigned duties and responsibilities

Requirements

What you’ll need

High School Diploma / GED
5–7 years of relevant work experience
Experience with Excel is required
Experience with Orion and Smartsheets is a plus
Regular, consistent, and punctual attendance
Ability to work nights and weekends
Ability to work variable schedules and overtime as necessary
Adaptability
Collaboration
Communication

Benefits

Comp & perks

Base pay of $23.71–$35.56 per hour in Colorado
Bonus eligibility for most non-sales positions
Best-in-class benefits for eligible employees
Personalized support options for physical, financial, and emotional wellbeing
Expert guidance and always-on benefits tools
Access to a variety of teams, locations, and resources
Equal opportunity workplace