Retail Sales Consultant

NBCUniversal

Retail Sales Consultant engaging customers with enthusiasm and providing outstanding service. Accountable for meeting sales targets and enhancing customer satisfaction through dedicated support.

Posted 7/12/2026full-timeSan Francisco • California • 🇺🇸 United StatesJuniorMid-Level💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional customer service skills and product knowledge, effectively engaging customers to enhance their shopping experience. Capable of meeting sales targets while adapting to a flexible retail schedule and maintaining a positive, competitive environment.

Highest-signal resume keywords

Customer Service ExcellenceSales Target AchievementProduct KnowledgeBrand AmbassadorshipFlexible Work Schedule Adaptability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EnthusiasmCommunicationDiligent Follow-UpTeam Collaboration

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Retail OperationsCustomer EngagementAccount ManagementService RequestsTechnology Understanding

About the role

Key responsibilities & impact

Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
Providing outstanding customer service with all customer interactions.
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Contributing to a fun and competitive environment!

Requirements

What you’ll need

High School Diploma or equivalent
Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.
2-5 years relevant work experience.

Benefits

Comp & perks

Medical, Dental, and Vision coverage
Comcast XFINITY courtesy services in Comcast serviced areas
Discount tickets to our Universal Resorts
Paid Parental leave
Tuition reimbursement of up to $8,000 (Full Time employees)
Paid Time Off
401K Savings Plan – with up to 6% dollar-to-dollar matching