Senior Technical Design Support Engineer

NBCUniversal

Technical Design Support Engineer managing pre-activation technical support for LAN/WAN services. Collaborating on client implementations and supporting product design and deployment.

Posted 6/17/2026full-timePasig City • 🇵🇭 PhilippinesSeniorWebsite

Tech Stack

Tools & technologies

Firewalls

About the role

Key responsibilities & impact

Responsible for pre-activation technical support of Masergy’s portfolio of services
Support WAN-LAN integration, architectural design and validation
Identify function design and product selection
Participate in client implementation planning and related activities to ensure seamless integration or turn-up of Masergy services for both new and existing customers
Collaborate with Product Management to facilitate the design, development and deployment of new product offerings

Requirements

What you’ll need

Minimum four (4) years’ experience working in LAN/WAN implementation or support role
Hands-on experience with Alcatel (Nokia) ESR, Cisco routers and switches, Fortinet firewalls, Overture and Adva NIDs, SDN-NFV, Silver Peak SD WAN, Riverbed WAN Optimization and CERTES WAN Encryption
Bachelor's degree in telecommunications or related field preferred or equivalent experience
Current CCNA, Network / Security certifications preferred
Strong L2/L3 protocol knowledge specializing in MPLS-based Services

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

WAN-LAN integrationarchitectural designfunction designproduct selectionMPLS-based ServicesL2 protocol knowledgeL3 protocol knowledge

Soft Skills

collaborationclient implementation planning

Certifications

CCNANetwork certificationSecurity certification