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NBCUniversal

Senior Technical Design Support Engineer

NBCUniversal

Technical Design Support Engineer managing pre-activation technical support for LAN/WAN services. Collaborating on client implementations and supporting product design and deployment.

Posted 6/17/2026full-timePasig City • 🇵🇭 PhilippinesSeniorWebsite

Tech Stack

Tools & technologies
Firewalls

About the role

Key responsibilities & impact
  • Responsible for pre-activation technical support of Masergy’s portfolio of services
  • Support WAN-LAN integration, architectural design and validation
  • Identify function design and product selection
  • Participate in client implementation planning and related activities to ensure seamless integration or turn-up of Masergy services for both new and existing customers
  • Collaborate with Product Management to facilitate the design, development and deployment of new product offerings

Requirements

What you’ll need
  • Minimum four (4) years’ experience working in LAN/WAN implementation or support role
  • Hands-on experience with Alcatel (Nokia) ESR, Cisco routers and switches, Fortinet firewalls, Overture and Adva NIDs, SDN-NFV, Silver Peak SD WAN, Riverbed WAN Optimization and CERTES WAN Encryption
  • Bachelor's degree in telecommunications or related field preferred or equivalent experience
  • Current CCNA, Network / Security certifications preferred
  • Strong L2/L3 protocol knowledge specializing in MPLS-based Services

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
WAN-LAN integrationarchitectural designfunction designproduct selectionMPLS-based ServicesL2 protocol knowledgeL3 protocol knowledge
Soft Skills
collaborationclient implementation planning
Certifications
CCNANetwork certificationSecurity certification