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Customer Service Sales Representative
NBCUniversalCustomer Service Sales Representative at Comcast providing end-to-end customer support. Engaging with customers via various platforms and ensuring positive experiences.
About the role
Key responsibilities & impact- Provide end-to-end support for customers/communities
- Establish rapport while promoting effective relationships
- Handle various types of customer inquiries
- Respond to requests regarding technical questions and problem resolution.
- Actively put customer needs center stage in interactions.
- Communicate in a warm and friendly manner via various platforms.
Requirements
What you’ll need- Some High School Coursework
- 0-2 Years Relevant Work Experience
- Technical Knowledge
- Ability to multitask between multiple tools and systems
- Demonstrates awareness of company policies and procedures.
Benefits
Comp & perks- 5% quarterly bonus with a potential to earn monthly uncapped commissions for meeting sales-related metrics.
- Best-in-class Benefits to eligible employees.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical knowledge
Soft Skills
customer supportrelationship buildingcommunicationmultitaskingproblem resolutioncustomer focus