Manager, Employee Communications, Field Operations

NBCUniversal

Manager responsible for delivering effective employee communications for frontline teams at Comcast. Leading communication strategies that enhance customer service and operational results.

Posted 5/22/2026full-timeDenver • Colorado, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $106,605 - $159,908 per yearWebsite

About the role

Key responsibilities & impact

Responsible for delivering timely, relevant, and actionable communications that empower frontline technical teams with the information they need to service the network and support our customers.
Leads the development and execution of communication strategies that equip frontline technical teams with clear, timely, and actionable information to perform their work.
Translates business priorities, operational updates, and network initiatives into field-ready guidance for technicians and supervisors.
Partners closely with senior leaders to consult on and shape communication strategies that drive understanding, alignment, and operational results.
Designs and delivers structured communication tools (e.g., huddles, recurring updates) that prioritize what matters most to frontline teams.

Requirements

What you’ll need

Bachelor's Degree
Relevant Work Experience 5-7 Years

Benefits

Comp & perks

Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationleadershipstrategic planningcollaborationconsultationorganizational skillsproblem-solvingadaptabilityteamworkguidance

Certifications

Bachelor's Degree