Response Operations Lead

NBCUniversal

Join NBCUniversal's Cyber Threat Operations team as a Senior Incident Responder. Provide threat intelligence and incident response in a fast-paced, collaborative environment.

Posted 5/14/2026full-timeRemote • 🇬🇧 United KingdomSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Supervise daily shift operations, ensuring consistent performance, prioritization, escalations, and adherence to company standards
Monitor KPIs and shift metrics, identifying areas for improvement to address with Management
Conduct shift handovers for seamless transitions between their shift
Act as primary point of contact for escalations, prioritizing more critical items and providing details to Management on interesting items that happened during the shift
Oversee and triage ticket queues focusing on prioritization, potential impact, and escalations
Lead review of tuning requests for their shift
Support Incident response as an acting member on the response team, working escalated tickets for identified security threats
Perform root cause and forensic log analysis for security incidents to determine enterprise risk, impact, and effective remediations needed across multiple technology platforms (Cloud, Hosts, Networks, Applications, Email)
Analyze threat data from multiple sources and identifying security incidents and events of importance for direct escalation to Incident Commander(s).
Identify, articulate, and explain attack vectors, threat tactics, and attacker techniques to technical and non-technical stakeholders including senior leadership
Take appropriate containment response actions on multiple platforms, or in some cases Handoffs to partner teams
Function as Incident Handler for security incidents to drive containment and remediation action items for various platforms, environments, and technologies
Collaborate with internal teams, external partners, and vendors to resolve active Cyber Incidents
Provide detailed timeline analysis to showcase evidence-based conclusions on entry vectors, lateral movement, and campaign correlation
Keep detailed notes on all analysis activity, documented in the case management tool to validate process adherence.
Contribute to the strategic creation and updating of new and existing response process documentation.
Provide On-Call support for escalated events for 1 week on rotation with other Incident Responders

Requirements

What you’ll need

Bachelor’s Degree/Masters Degree in an IT related field and/or equivalent work experience
Minimum 5 years working in Cyber Defense with experience in Incident Response, Security Operations Center (SOC), detection engineering, or similar functions
Previous experience supporting or leading incident response functions
Experience using industry-standard security toolsets in a layered defense model
Working knowledge of core Enterprise IT concepts (web application architectures, networking, etc.)
Experience with host-based and network-based forensics tools and analysis
Knowledge of the cyber threat landscape to include different types of adversaries, campaigns, and the motivations that drive them
Knowledge of industry recognized security and analysis frameworks (Mitre ATT&CK, Kill Chain, Diamond Model, NIST Incident Response, etc.)
Exceptional written and verbal communication skills
Must be self-motivated and able to work both independently and as part of a team
Strong communication (both verbal and written) and client intimacy skills with experience briefing corporate executives and professionals
Ability to be on call and provide support during non traditional working hours.

Benefits

Comp & perks

NBCUniversal is committed to improving the communities where our employees, customers, and audiences live and work.
Opportunity to serve their communities.
Champion an inclusive culture and strive to attract and develop a talented workforce.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

incident responsesecurity operationsforensic log analysisroot cause analysisthreat data analysishost-based forensicsnetwork-based forensicsdetection engineeringcyber threat landscapeenterprise IT concepts

Soft Skills

communication skillsself-motivatedteam collaborationclient intimacyproblem-solvingleadershipprioritizationattention to detailadaptabilitydocumentation