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Senior Customer Account Manager
NBCUniversalCustomer Account Manager responsible for driving sales and retention for Comcast Business Services. Emphasizes customer satisfaction through strong sales and relationship management.
About the role
Key responsibilities & impact- Support Comcast Business Services to retain and grow customer base
- Drive increased sales and revenue via telephone
- Conduct biannual account reviews with customers
- Provide problem resolution and customer satisfaction
- Prepare sales documentation and work with sales teams on solutions
Requirements
What you’ll need- High School Diploma / GED
- 2-5 years relevant work experience
- Sales experience required
- Proficiency in MS Suite, Microsoft Dynamics, MS Teams, Salesforce, MS Outlook
- Experience in call center environments
Benefits
Comp & perks- Best-in-class Benefits to eligible employees
- Bonus eligibility for non-sales positions
- Commission eligibility for sales positions
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experienceproblem resolutioncustomer satisfaction
Soft Skills
communicationcustomer service
Certifications
High School DiplomaGED