Solutions Engineer

NBCUniversal

Solutions Engineer 1 at Comcast Business providing solution engineering support for field resources. Responsible for lifecycle sustaining engineering and collaborating with cross-functional teams.

Posted 4/30/2026full-timeRemote • New Jersey, New York • 🇺🇸 United StatesMid-LevelSenior💰 $72,832 - $126,499 per yearWebsite

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Provide solution engineering support for all field resources including Account Executives, Strategic Account Managers, and Global Solutions Sales Executives.
Responsible for lifecycle sustaining engineering support (discovering, solution and proposal).
Handle moves, adds and changes (MACD).
Provide sustaining engineering support for large complex solutions.
Support activities related to account development.
Capture customer technical requirements and translate to internal architecture templates.
Collaborate with the product team and customers on load/stress and fail-over testing for high-availability deployments.
Drive continuous technical improvement both internally and with customers.
Oversee technical implementation for customer deployment projects.

Requirements

What you’ll need

3+ years of experience as a telecom Solutions Engineer or related role.
Strong understanding of VoIP and data networking protocols (SIP, RTP, HTTP/S, SNMP, BGP, OSPF, QoS).
Experience with SDWAN and SASE design principles.
Proven ability to work independently and lead projects.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Reside on the East Coast of the US and able to travel up to 25% annually.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

VoIPdata networking protocolsSIPRTPHTTP/SSNMPBGPOSPFQoSSDWAN

Soft Skills

problem-solvinganalytical skillscommunication skillsinterpersonal skillsindependent workproject leadership