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Engineer 2, DevOps
NBCUniversalEngineer supporting operations and reliability of AI platforms for Fortune 30 media company. Collaborating with senior DevOps teams and enhancing operational workflows and documentation.
About the role
Key responsibilities & impact- Support the day‑to‑day operations of AI‑enabled and Agentic platforms
- Monitor platform health using logs, metrics, dashboards, and alerts
- Respond to incidents by following established runbooks
- Assist with troubleshooting application, infrastructure, and integration issues
- Use AI‑assisted tools responsibly to accelerate investigation, documentation, and diagnostics
- Execute routine deployments, configuration changes, and environment support tasks under guidance
- Maintain and improve operational documentation and runbooks
- Collaborate with DevOps, platform, QA, and engineering teams to support releases and operational changes
- Follow established security, access control, and data‑handling practices
- Participate in scheduled on‑call or operational support rotations
- Continuously build knowledge of AI systems, agent workflows, and operational best practices
Requirements
What you’ll need- Bachelor's Degree
- 2-5 Years Relevant Work Experience
Benefits
Comp & perks- an array of options
- expert guidance and always-on tools that are personalized to meet the needs of your reality
- help support you physically, financially and emotionally through the big milestones and in your everyday life
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI-enabled platformsapplication troubleshootinginfrastructure troubleshootingintegration troubleshootingroutine deploymentsconfiguration changesoperational documentationrunbooksmonitoring logsmetrics
Soft Skills
collaborationproblem-solvingcommunicationresponsibilityknowledge building
Certifications
Bachelor's Degree