Principal Cloud Engineer – AI
NBCUniversal
full-time
Posted on:
Location Type: Hybrid
Location: West Chester • Pennsylvania • United States
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Job Level
Tech Stack
About the role
- Designing, implementing, and operating cloud infrastructure supporting scalable, highly available AI‑enabled and Agentic platforms
- Apply Infrastructure as Code (IaC) practices (e.g., Terraform, Packer, Ansible) to provision and manage cloud resources consistently and securely
- Monitor platform health using metrics, logs, dashboards, and alerts, applying critical thinking to distinguish infrastructure, application, and AI‑driven failures
- Lead troubleshooting and resolution of complex cloud and platform issues, including distributed system and integration failures
- Develop and maintain automation and tooling (primarily Python and shell scripting) to improve reliability, diagnostics, and operational efficiency
- Implement and evolve observability solutions (e.g., Prometheus, Splunk, Grafana, CloudWatch) to improve system transparency and alert quality
- Collaborate with application, data, and AI teams to ensure platforms are operable, observable, and scalable prior to and after release
- Support CI/CD pipelines and release workflows, enabling safe and repeatable deployments across environments
- Ensure secure cloud operations, including secrets management, access controls, encryption, and secure networking practices
- Apply foundational AI literacy to understand agent lifecycles, orchestration patterns, and non‑deterministic execution behaviors that impact operations
- Use AI‑assisted tools to enhance investigation, documentation, and optimization, while validating outputs with sound engineering judgment
- Contribute to and maintain runbooks, platform documentation, and operational standards
- Participate in on‑call rotations and act as an escalation point during production incidents
Requirements
- 10+ Years relevant work experience
- Bachelor's Degree
- Cloud Infrastructure Engineering (AWS, Azure, or GCP)
- Kubernetes & Container Platforms
- Infrastructure as Code (Terraform, Packer, Ansible, or equivalent)
- Python Programming for automation and operational tooling
- Monitoring, Logging, and Alerting Systems
- CI/CD Tools and Release Automation
- Security Fundamentals (IAM, secrets management, encryption, network security)
Benefits
- array of options
- expert guidance
- always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Infrastructure as CodeTerraformPackerAnsiblePythonShell scriptingKubernetesCI/CDMonitoring systemsLogging systems
Soft Skills
Critical thinkingTroubleshootingCollaborationOperational efficiencyDocumentation
Certifications
Bachelor's Degree