Designs and implements custom network solutions for existing and potential customers under limited supervision
Follows best-practice industry standards to provide a network design which is functional, scalable and secure
Supports the Solutions Architect group in designing, documenting and implementing customer pilots and providing support for customer testing as required
Provides network engineering support to Sales and Architecture organizations as required
Supports Tier IV escalation to Help Desk
Troubleshoots, diagnoses and resolves customer network issues
Recommends changes to remediate any network deficiencies to enhance network performance
Researches, evaluates and provides recommendations for new hardware and software solutions
Creates technical presentations as needed
Develops, documents and maintains processes and procedures related to design, implementation, maintenance and operations of various complex customer networks
Follows and enforces documented processes to meet compliance requirements
Analyzes customer bandwidth requirements and system interdependencies
Develops capacity planning models for future needs
Participates in rotating “on call” schedule for support

Requirements

5+ years of experience in network design, implementation, installation, maintenance and troubleshooting of complex networks
B.A. or B.S. Degree in a technical field from an accredited college or university or commensurate experience
CCNP, JNCIP, FNCSP(NSE4), CCVP, CCSP Certification or equivalent on-the-job experience
Strong working knowledge of various Vendor routers, switches, firewalls and wireless devices including Aruba, Cisco, Meraki, Fortinet, Juniper and Cradlepoint
Strong understanding of networking technologies including SDWAN technologies, MPLS, Frame-Relay, PPP, ISDN, T1 High Availability protocols, IP Routing protocols, Tunneling protocols, QOS, Traffic Policing and Shaping, ACLs, AAA, TACACS+, RADIUS, SNMP, DHCP, Switch VLANs, VoIP, SIP and PRI trunking, Wireless Networking
AI and Network automation experience using various scripting/coding languages a plus
Understanding of various compliance requirements including PCI DSS, HIPAA, SOC a plus
Organized individual with ability to manage multiple projects or tasks
Strong technical documentation skills to create network diagrams, operations and maintenance procedures, and technical presentations
Strong verbal skills including technical presentations to all levels of technical expertise.

Benefits

Best-in-class Benefits to eligible employees
Expert guidance
Personalized options to support needs physically, financially, and emotionally
Help care for those who matter most

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network designnetwork implementationnetwork troubleshootingcapacity planningnetwork automationSDWAN technologiesIP Routing protocolsVoIPscripting languagestechnical documentation

Soft Skills

organizational skillsproject managementcommunication skillstechnical presentation skills

Certifications

CCNPJNCIPFNCSP(NSE4)CCVPCCSP