National Network Surveillance Technician
NBCUniversal
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $1,991 - $4,667 per month
Job Level
JuniorMid-Level
About the role
- Utilize multiple software systems to support Operations
- Assist customers in recovery from fraudulent activity
- Enforcing Comcast’s Acceptable Use Policy
- Addressing incoming operation tickets accurately and in timely manner
- Remain current on all workflow changes
- Prioritize workload and manage multiple time sensitive issues
Requirements
- Comcast experience required for this position
- 2-5 years relevant work experience
- Excellent verbal and written communication skills
- Highly organized and detail oriented
- Able to speak to virus/malware, spam/phishing, identity theft and other security risks
- Experience with remote troubleshooting
- Proficiency in the Microsoft Office Suite
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
remote troubleshootingvirus/malware knowledgespam/phishing knowledgeidentity theft knowledgeMicrosoft Office Suite proficiency
Soft skills
verbal communicationwritten communicationorganizational skillsdetail orientedtime management