Customer Service Sales Representative
NBCUniversal
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $16 per hour
Job Level
JuniorMid-Level
About the role
- Providing end-to-end support for customers
- Establishing rapport and promoting effective relationships
- Handling various types of customer inquiries
- Actively putting customer needs at the center of all interactions
- Communicating via various platforms
Requirements
- Some High School Coursework
- 0-2 years of relevant work experience
- Must be able to work in a fast-paced, structured, metrics-driven environment
- Ability to communicate in a warm and friendly manner via SMS, eChat, email, or phone
- Must demonstrate functional skill in troubleshooting and resolving customer inquiries
Benefits
- Best-in-class Benefits
- 5% quarterly bonus
- Commission eligibility for most sales positions
- Array of options for support physically, financially, and emotionally
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingresolving customer inquiries
Soft skills
communicationrelationship buildingcustomer focuswarm demeanorfriendliness