Retail Sales Consultant
NBCUniversal
full-time
Posted on:
Location Type: Office
Location: Aurora • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $27 per hour
Job Level
JuniorMid-Level
About the role
- Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations
- Providing outstanding customer service with all customer interactions
- Helping customers interpret and clarify their account statements and pay their bills in the store
- Solve customer issues, answer questions, assist with accounts, upgrading services, and processing requests
- Providing expert-level understanding for customers and Comcast products and services
- Maintaining detailed sales product knowledge, including competitive information
- Contributing to a fun and competitive environment
Requirements
- High School Diploma or equivalent
- Generally requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
- Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed
- Ability to work in alternate stores outside of the home base store
- Regular, consistent, and punctual attendance
- Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly
Benefits
- Medical, Dental, and Vision coverage
- Comcast XFINITY courtesy services
- Discount tickets to our Universal Resorts
- Paid Parental leave
- Tuition reimbursement of up to $8,000
- Paid Time Off
- 401K Savings Plan – with up to 6% dollar-to-dollar matching
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer serviceproblem solvingcommunicationflexibilityteamworksales knowledgeattention to detailtime managementinterpersonal skillscompetitive spirit
Certifications
High School Diploma