NBCUniversal

Customer Experience Representative

NBCUniversal

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Provides end-to-end support for customers
  • Troubleshoots technical problems
  • Communicates via SMS, eChat, email, or phone
  • Builds consultative relationships

Requirements

  • Some High School Coursework
  • 0-2 Years relevant work experience
Benefits
  • Health insurance
  • retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • Bonuses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer supporttroubleshootingcommunicationrelationship building