Rep 1, Credit and Collections, Commercial
NBCUniversal
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $15 per hour
Job Level
JuniorMid-Level
About the role
- Handle commercial customers’ inquiries and negotiate to collect delinquent balances.
- Establish rapport with customers and uphold Comcast’s commitment to customer experience.
- Review past due accounts and contact commercial customers to arrange payment programs.
- Explain billing cycles and processes to ensure customer understanding.
- Process secure customer payments and create payment arrangements per policy.
- Work in a fast-paced, structured environment while maintaining professionalism and composure.
Requirements
- High School Diploma / GED (Required)
- 0-2 Years relevant work experience
- Flexible schedule to work Monday - Friday anytime between 8am - 8pm EST
- Experience working in a remote environment preferred
- Excellent soft skills including active listening and problem-solving skills
Benefits
- Best-in-class Benefits
- Array of options, expert guidance, and always-on tools for support
- Help to care for those who matter most
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
active listeningproblem-solvingcustomer experiencenegotiationprofessionalismcomposurerapport building
Certifications
High School DiplomaGED