Credit & Collections Representative 1
NBCUniversal
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $15 per hour
Job Level
Junior
About the role
- Handle commercial customers’ inquiries on inbound and outbound calls
- Negotiate payment arrangements and retain customers
- Follow federal and state collection guidelines
- Explain billing cycles and processes to customers
- Maintain confidentiality of sensitive data
Requirements
- High School Diploma / GED
- 0-2 years of relevant work experience
- Ability to handle commercial customer inquiries
- Experience with negotiation skills for collecting debts
- Ability to multitask between multiple tools and systems
- High degree of professionalism and ethics
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
negotiation skillsmultitaskingprofessionalismethics
Certifications
High School DiplomaGED