Content Operations Specialist
NBCUniversal
full-time
Posted on:
Location Type: Hybrid
Location: Irvine • California, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $66,593 - $99,889 per year
Job Level
Junior
Tech Stack
AWS
About the role
- Support the onboarding process of all channels
- Toolset optimizations, programming schedules, and partner communications are within our SLA ensuring deadlines are met
- Effectively and clearly communicate open projects and tickets internally within the content operations team
- Help prioritize work understanding inbound requests and upcoming deadlines across the business
- Plan, manage and document the primary roles and responsibilities of each team member
- Execute ad-hoc content operation requests from internal and external partners
- Work closely with marketing on all stunts and programming to understand initiatives
- Ensure all steps in onboarding are accurately documented and communicated to each partner
Requirements
- Bachelor's Degree preferred or equivalent work experience
- Minimum 1-2 years' experience in program scheduling. Streaming preferred.
- Experience with streaming video or file-based video workflows a plus
- Proven experience in Scheduling, Operations, and Research
- Strong time-management, prioritization, and organizational skills
- Strong strategic and analytical planning and problem-solving skills
- Strong interpersonal skills, with the ability to cultivate relationships and negotiate with internal clients
- Experience with manual delivery systems such as Aspera, AWS S3 or FTP is a plus
- Proven strong written and oral communication skills
- Experience with Jira, Asana, or similar is a plus
Benefits
- Best-in-class Benefits to eligible employees
- Health insurance
- Expert guidance and always-on tools
- Support for physical, financial, and emotional well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program schedulingstreaming video workflowsfile-based video workflowsschedulingoperationsresearchtime-managementprioritizationorganizational skillsstrategic planning
Soft skills
interpersonal skillsrelationship cultivationnegotiationproblem-solvingcommunication skills
Certifications
Bachelor's Degree