Bilingual Spanish Retail Sales Specialist
NBCUniversal
full-time
Posted on:
Location Type: Office
Location: San Rafael • California • 🇺🇸 United States
Visit company websiteSalary
💰 $19 per hour
Job Level
JuniorMid-Level
About the role
- Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
- Providing outstanding customer service with all customer interactions.
- Helping customers interpret and clarify their account statements and pay their bills in the store.
- Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
- Acting as brand ambassador to promote Comcast/Xfinity products.
- Providing expert-level understanding and passion around technology, especially around Comcast products and services.
- Maintaining detailed sales product knowledge, including competitive information.
- Contributing to a fun and competitive environment!
Requirements
- Bilingual Spanish Speaking Required
- High School Diploma or equivalent
- Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
- Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.
- Ability to work in alternate stores outside of the home base store.
- Regular, consistent, and punctual attendance.
- Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Benefits
- Medical, Dental, and Vision coverage
- Comcast XFINITY courtesy services
- Discount tickets to our Universal Resorts
- Paid Parental leave
- Tuition reimbursement of up to $8,000
- Paid Time Off
- 401K Savings Plan – with up to 6% dollar-to-dollar matching
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicesales product knowledgeaccount managementservice requests processingbilingual Spanish
Soft skills
communicationinterpersonal skillsflexibilityteamworkpunctuality
Certifications
High School Diploma