Engineer, Digital Media Services
NBCUniversal
full-time
Posted on:
Location Type: Office
Location: Plymouth • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $31 - $48 per hour
Job Level
Mid-LevelSenior
About the role
- Operate and maintain studio and control room systems to support live and recorded productions.
- Ensure all production systems—video, audio, graphics, and routing—are functioning correctly before and during broadcasts.
- Provide real-time technical support during live productions, troubleshooting and resolving issues quickly.
- Monitor signals, feeds, and recording systems to ensure consistent production quality.
- Provide engineering support for remote productions, including setup, signal flow, and live transmission.
- Coordinate with field production teams to ensure technical readiness and reliability for on-location events.
- Assist with system configuration and integration for remote contribution tools and IP-based production workflows.
- Maintain communication with on-site and HQ engineers to ensure seamless delivery of live content.
- Support installation, maintenance, and upgrades of studio equipment, including switchers, routers, cameras, and monitors.
- Perform regular inspections, preventive maintenance, and repairs on all production systems.
- Document configurations, wiring, and workflows for operational reference and compliance.
- Partner with engineering leadership to evaluate new technologies and implement system improvements.
- Ensure all video and audio signals meet Comcast’s technical quality standards.
- Calibrate and monitor signal paths to maintain consistency across broadcast and production environments.
- Troubleshoot encoding, transmission, or routing issues to prevent disruptions.
- Maintain high standards of reliability, redundancy, and performance across all systems.
- Work closely with producers, directors, and production teams to meet technical requirements for each project.
- Collaborate with IT and network teams on system connectivity, media storage, and infrastructure performance.
- Support coordination between Studio C, Plymouth operations, and other production facilities.
- Provide guidance and technical assistance to operators and production staff as needed.
Requirements
- Bachelor’s degree in Engineering , Broadcast Technology, or related field (or equivalent experience).
- 3–5 years of experience in video engineering, broadcast operations, or live production environments.
- Strong technical knowledge of video and audio systems, control room workflows, and routing infrastructure.
- Experience operating and maintaining production switchers, intercom systems, and signal monitoring tools.
- Excellent troubleshooting and problem-solving skills in high-pressure production environments.
- Strong communication and teamwork skills with the ability to support cross-functional teams.
Benefits
- Best-in-class Benefits to eligible employees
- array of options, expert guidance and always-on tools,
- personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
video engineeringaudio systemscontrol room workflowsrouting infrastructureproduction switchersintercom systemssignal monitoring toolstroubleshootingpreventive maintenancesystem configuration
Soft skills
troubleshooting skillsproblem-solving skillscommunication skillsteamwork skillscross-functional collaboration
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in Broadcast Technology