Collections

• Responsible for analyzing customer accounts and past due notices
• Updates departmental reports
• Maintains familiarity with current policy/procedures and slow moving accounts in collection
• May be responsible for collections, both over the phone in a call center environment or in a more traditional credit and collects role
• Researches and analyzes payment history/trends of all accounts
• Issues daily report on the status of delinquent accounts and tracks collection efforts
• Prepares monthly reports showing delinquency trends and analyzing collection results
• Generates reports about financial status of customers and status of collection efforts
• Regular, consistent and punctual attendance

Credit & Collections Analyst

Collections Specialist

Collections Role

Third-Party Collections Associate

Third-Party Collections Specialist