Navy Mutual Aid Association

QA Engineer

• Lead testing and quality assurance efforts for Navy Mutual software applications, with a primary focus on the Policy Administration System and its integrations with Salesforce CRM, MuleSoft middleware, payment platforms, customer-facing applications, and other enterprise systems.
• Develop, maintain, and execute comprehensive test strategies, test plans, test cases, regression suites, and test scripts aligned with business and technical requirements.
• Perform and coordinate System Testing, Integration Testing, End-to-End Testing, Regression Testing, Smoke Testing, and User Acceptance Testing (UAT).
• Verify software releases meet functional, technical, integration, and business requirements before deployment.
• Support production validation activities and provide Go/No-Go recommendations during software releases.
• Validate enterprise data flows and business processes across interconnected applications.
• Test REST and SOAP APIs using Postman, validating requests, responses, authentication, business rules, HTTP status codes, and error handling.
• Test MuleSoft integrations using Anypoint Platform, validating API orchestration, routing, transformations, field mappings, middleware processing, and system integrations.
• Validate JSON and XML payloads, ensuring proper formatting, required fields, nested objects, arrays, data types, and response accuracy.
• Validate backend data by comparing source and target systems to ensure data integrity, completeness, consistency, and accurate processing.
• Test secure file transfers using WinSCP (SFTP), validating inbound and outbound integration files, scheduled batch jobs, CSV, TXT, XML, and JSON file processing.
• Troubleshoot integration issues using API responses, MuleSoft logs, payload comparisons, correlation IDs, application logs, and backend validation.
• Ensure accurate synchronization of data across Salesforce, Policy Administration Systems, payment gateways, customer portals, and downstream enterprise applications.
• Collaborate with technical teams to develop, maintain, and enhance automated testing capabilities.
• Execute automated regression testing using Selenium WebDriver, RestAssured, Java, JUnit, and Maven.
• Participate in release planning, deployment support, release readiness reviews, and post-production validation.
• Analyze application issues, integration failures, API defects, middleware issues, and unexpected system behavior.
• Document, track, and manage defects throughout the SDLC using Jira and Azure DevOps.
• Coordinate defect resolution with developers, vendors, business stakeholders, and integration teams.
• Validate defect fixes through functional, regression, API, and end-to-end testing before production deployment.
• Partner with Business Analysts, Developers, Project Managers, Subject Matter Experts, Operations, Accounting, Compliance, Customer Service, external vendors and Subject Matter Experts throughout project lifecycles.
• Participate in requirements gathering, design reviews, and implementation planning sessions.
• Communicate testing progress, risks, issues, and outcomes to stakeholders in a timely and effective manner.
• Evaluate and enhance QA methodologies, testing standards, and testing documentation practices.
• Recommend process improvements that increase testing effectiveness and software quality.
• Support audits, quality reviews, and post-implementation assessments.
• Help establish and maintain best practices for enterprise testing and quality assurance.

Integration Tester