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Navy Federal Credit Union

ATM Operations Analyst

Navy Federal Credit Union

ATM Operations Analyst responsible for day-to-day analysis and resolution of ATM network issues. Supporting hardware ordering, vendor management, and collaboration with global teams.

Posted 8/3/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $34 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in ATM Operations and Payment Operations, with a strong understanding of ATM Technology and Hardware/Software. Capable of analyzing operational data, troubleshooting issues, and collaborating effectively with teams to support ATM performance and reporting.

Highest-signal resume keywords
ATM Operations ExperienceTechnical Issue ResolutionData Compilation and ReportingStrong Organizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ATM Technology UnderstandingPerformance MonitoringInvoice ProcessingVendor ManagementOperational Data Analysis
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationAbility to Work IndependentlyTeam Collaboration
Tools & Technologies
ATM Monitoring Tools
Industry Keywords
Financial Services OperationsTechnology OperationsBusiness AdministrationInformation SystemsOperations Management

About the role

Key responsibilities & impact
  • Provide day-to-day analysis, research, and resolution of issues identified within the OMBP ATM network
  • Support ATM hardware ordering, invoice processing, vendor management, performance monitoring, reporting, and project activities
  • Gather and compile operational data for recurring reports and collaborate with Home Office teams and global business units to support ATM operations

Requirements

What you’ll need
  • 3+ years of experience in ATM operations, payment operations, financial services operations, technology operations, or a related discipline
  • Experience troubleshooting and resolving technical or operational issues
  • Experience meeting reporting deadlines and compiling data for recurring reports
  • Strong organizational skills with the ability to prioritize tasks and meet deadlines
  • Ability to work independently and as part of a team
  • Strong written and verbal communication skills
  • Understanding of ATM technology and operations, ATM monitoring tools, and ATM hardware/software
  • Bachelor's degree in Business Administration, Information Systems, Finance, Operations Management, or related field; or equivalent combination of education, training, and experience

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development