Supervisor, Training & Development – Multimedia Design

Navy Federal Credit Union

Supervisor overseeing training and development activities for Navy Federal Credit Union. Directing learner-centric curriculum development to meet strategic goals.

Posted 7/30/2026full-timePensacola • Florida, Virginia, West Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $78,400 - $123,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced skills in designing and executing training programs, evaluating their effectiveness, and leading projects that align with strategic initiatives. Proficient in systems analysis, organizational training needs assessment, and effective communication across various stakeholders.

Highest-signal resume keywords

Training Program DesignProject ManagementOrganizational Training Needs AssessmentEffective CommunicationLeadership and Team Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Instructional TheoriesEducational PsychologyTraining Campaign ExecutionSystems AnalysisDatabase SkillsPresentation SkillsProject Tracking ToolsTime ManagementOrganizational SkillsCritical Thinking

Soft Skills

Decision-MakingProblem SolvingCollaborationInterpersonal SkillsCreativity

Tools & Technologies

Microsoft AccessMicrosoft ExcelMicrosoft WordMicrosoft PowerPointCollaboration Tools

Industry Keywords

Learner Centric CurriculumTraining and Development ObjectivesStrategic InitiativesBranch EfficiencyThought Leadership

About the role

Key responsibilities & impact

Assist in planning, organizing, and supervising the day-to-day operational activities to achieve branch and division training and development objectives.
Direct the development and implementation of a learner centric curriculum and associated resources to support Navy Federal's strategic goals and mission.
Initiate process/procedural recommendations and lead moderately complex projects to improve overall branch efficiency.
Act as Assistant Manager/Manager in the incumbent's absence.

Requirements

What you’ll need

Working knowledge of principles and processes for measuring and evaluating program and individual effectiveness and developing alternative corrective actions
Working knowledge of instructional theories, educational psychology, educational theory, tools and resources
Significant experience in designing and executing multifaceted training campaigns
Significant experience managing presentation and publication production projects
Significant experience in online publishing and project tracking tools and programs
Experience in implementing strategic initiatives at the tactical level
Experience in supervising and/or leading professional employees
Experience in evaluating the effectiveness of courses, learning products and delivery methods
Experience demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
Experience in leading large projects/initiatives and managing multiple priorities simultaneously which have business risk and impact
Significant experience in time management and organizational skills
Advanced skill in assessing organizational training needs and researching topics for course development
Advanced skill to successfully influence, lead and /or guide others towards goals
Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
Effective skill in results-oriented leadership in a challenging environment
Advanced skill in systems analysis and design techniques
Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully
Advanced problem solving, collaboration, critical thinking, team building, and presentation skills
Advanced verbal, interpersonal and written communication skills
Advanced database, word processing, spreadsheet, and presentation software skills and collaboration tools (e.g., Microsoft Access, Excel, Word, PowerPoint, etc.)
Bachelor's degree in a related field, or the equivalent combination of education, training and experience

Benefits

Comp & perks

Competitive pay
Generous benefits and perks