Senior Advisor, IT Architecture
Desjardins
Assistant Manager, Workforce Management
Navy Federal Credit Union
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida, Virginia
Visit company websiteSalary
💰 $96,900 - $141,600 per year
Job Level
Mid-LevelSenior
About the role
- Direct day-to-day workforce management operations to optimize branch efficiency and achieve short term and tactical service objectives
- Research and analyze branch data to identify trends/issues and provide accurate planning and forecasting models
- Focus on execution of hiring and any other plans provided by leadership
- Act as Manager in the incumbent's absence
Requirements
- Experience in progressively responsible positions which demonstrate the ability to supervise, exercise good judgment, and lead effectively, preferably in a financial institution
- Experience as a project lead, which involves organizing tasks, providing status reports to senior management, establishing and meeting deadlines, and facilitating presentations on complex material to multiple levels of management
- Familiarity with extensive knowledge of branch workforce management systems and practices
- Working knowledge of branch tools and technologies
- Working knowledge of statistical methods, mathematical techniques, and related analytical tools including forecasting and projections
- Experience to work independently and in a collaborative environment
- Effectively to be able interact with others diplomatically and tactfully
- Effective ability to implement programs, produce desired results and achieve objectives
- Effective in the use of a personal computer and associated software
- Working knowledge in applying technical skills and resources with initiative and creativity to solve problems and facilitate the decision-making process
- Bachelor's degree in a related field, or the equivalent combination of education, training and experience
- Working knowledge of Navy Federal business procedures to include an understanding of member service
- Experience in project and process management and statistical analysis
- Effective experience in group leadership and conflict resolution
- Knowledge of Navy Federal's services, products and functions
- Knowledge of Navy Federal business processes and applications
- Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
- Hours: Monday - Friday, 8:00AM - 4:30PM
- Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
