Mortgage Loan Officer

Navy Federal Credit Union

Mortgage Loan Officer counseling members on mortgage loans and guiding applications through closing process. Establishing relationships with realtors and other centers of influence.

Posted 7/9/2026full-timeSaint Marys • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $28 per hourWebsite

About the role

Key responsibilities & impact

To interview and counsel members about first mortgage loans and to take mortgage loan applications
To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process
To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives
To build and maintain referral relationships with realtors, builders, and other centers of influence.

Requirements

What you’ll need

Ability to work effectively and efficiently with automated systems
Familiarity with accounting, credit, and/or lending principles and techniques
Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution
Exposure to lending application and approval process
Familiarity with mortgage lending concepts and principles
Familiarity with banking/financial industry standards and practices
Effective database and presentation software skills
Effective skill performing mathematical calculations and working accurately with numbers
Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty
Effective skill in comprehending, analyzing, applying and communicating complex written legal documents
Effective skill speaking and/or presenting in front of groups in a professional setting
Effective word processing and spreadsheet software skills

Benefits

Comp & perks

Highly competitive pay
Generous benefits and perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Mathematical CalculationsCredit PrinciplesLending TechniquesMortgage Loan ApplicationsFinancial Industry Standards

Soft Skills

Effective CommunicationRelationship BuildingGuiding MembersAnalyzing Complex DocumentsProfessional Presentation